Privacy Policy

Package Tracking and Shipment Information

When you use the package tracking service on PackageTracking.org, you may enter a shipment tracking number to retrieve the latest available information about your package.

Information We Collect and Process

When you submit a tracking number, we may collect or process the following information:

  • Tracking Number: The tracking number you enter into our tracking form.
  • Carrier Information: The name or identification of the shipping carrier, which may be selected by you or automatically detected by our tracking system.
  • Shipment Information: Available tracking events, shipment status, shipping dates, estimated delivery dates, delivery confirmations, and shipment location information.
  • Technical Information: IP address, browser type, device information, request timestamps, and other technical data associated with your tracking request.

Depending on the shipping carrier and the information available through its tracking system, shipment results may also include delivery addresses, recipient names, signature details, or proof-of-delivery information.

How We Use Tracking Information

We use tracking information for the following purposes:

  • To identify the appropriate shipping carrier.
  • To retrieve and display available package tracking information.
  • To provide shipment status updates and delivery progress.
  • To maintain and improve the functionality and reliability of our tracking service.
  • To detect fraudulent, abusive, or unauthorized use of our services.
  • To troubleshoot technical issues and maintain website security.

You do not need to create an account or provide your name, email address, phone number, or payment information to perform a basic package tracking search.

Please submit only the tracking number required for your shipment lookup. Do not enter passwords, payment details, or other sensitive personal information into the tracking form.

Third-Party Tracking Services and Shipping Carriers

To provide package tracking functionality, PackageTracking.org may use third-party tracking service providers, including AfterShip where applicable, as well as tracking systems operated by individual shipping carriers.

When you submit a tracking number, the information necessary to process your request may be transmitted to the relevant third-party tracking providers and shipping carriers to retrieve shipment information.

These third parties may independently collect, process, and retain tracking and shipment information in accordance with their own privacy policies, terms of service, and applicable data protection laws.

For more information about AfterShip’s data practices, please review its End-User Privacy Policy.

PackageTracking.org does not own or operate the tracking systems of individual shipping carriers and does not control their independent data collection, processing, or retention practices.

Storage and Retention of Tracking Information

We retain tracking-related information only for as long as reasonably necessary to provide our services, maintain website functionality and security, troubleshoot technical issues, and comply with applicable legal obligations.

Depending on our technical configuration, tracking numbers and related request information may temporarily be stored in server logs, caching systems, or security records.

Third-party tracking providers and shipping carriers may retain shipment information according to their own data retention policies. We do not control the retention periods of these independent third parties.

International Data Transfers

Because PackageTracking.org may use third-party tracking providers and shipping carriers operating in different countries, information submitted through our tracking service may be processed or transferred internationally.

Where applicable, such processing and transfers are subject to appropriate safeguards and applicable data protection laws.

Your Responsibility When Submitting Tracking Numbers

A tracking number may provide access to shipment information associated with an identifiable individual, delivery address, or other personal information.

You should only submit tracking numbers that you are authorized to use. If you are tracking a shipment belonging to another person, you should have appropriate authorization to access that shipment information.

If you do not wish to have your tracking number processed by third-party tracking providers or shipping carriers, please do not use the online tracking service.

Accuracy and Availability of Tracking Information

PackageTracking.org provides shipment information retrieved from third-party tracking providers and shipping carriers.

We do not guarantee that all tracking information will be complete, accurate, or available at all times. Tracking updates may be delayed, incomplete, or unavailable due to carrier systems, third-party service interruptions, or other technical issues.

For the most accurate and up-to-date shipment information, users should also consult the official website of the relevant shipping carrier.

By using our package tracking service, you acknowledge that the information necessary to retrieve shipment details may be processed by third-party tracking providers and shipping carriers as described in this Privacy Policy.