JCEX Tracking

Enter your JCEX tracking number below, get the real-time JCEX package status.



About JCEX
JCEX Tracking Help

Help Center of JCEX

If you have problem with our JCEX Tracking system, submit your problem here, we will help you as soon as possible.

Declare: We can NOT contact JCEX or others on your behalf, we can only help you track your package with your JCEX tracking number on official tracking system.

  • Abdoulaye dabo

    981821142

    • Leo

      Hi Abdoulaye,
      Here is your last JCET tracking trace:

      Apr 05, 2016

      04:25 pm

      Consignment Received At Transit Point

  • Lu Sumbane

    please track 860545556 for me

    • Leo

      Hi Lu,
      Your package is pending. Please check your JCEX Tracking number again and track later. We also suggest you contact JCEX customer center for more help.

  • Melissa Ashby

    863617580 Help please

    • Leo

      Hi Melissa,
      Your package is pending. Please check your JCEX Tracking number again and track later. We also suggest you contact JCEX customer center for more help.

  • Radoslav sandor

    863820436 please when will be delivered to me hand?

    • Carman Keyes

      It was delivered Sandor..
      Did they charge you any custom import duty upon deliver.

  • Dya Hidayah

    89021094581

    Y i still could not track my items? According to the sender it will reach me 3 to 5 days. Pls check for me to confirm

    • Leo

      Hi Dya,
      Your package is pending. Please check your JCEX Tracking number again and track later. We also suggest you contact JCEX customer center for more help.

  • Carman Keyes

    My packages delivered very fast and timely via jcex from China to Karachi Pakistan.. appreciated

    • Leo

      We sincerely thank you for JCEX.

  • Ann Flood

    Cant track my package its now 37 days
    863919044 can you help

    • Ann Flood

      Still no reply

    • Leo

      Hi Ann,
      Your package is IN TRANSIT. Here is the last package of your package:
      Oct 27, 2016
      07:45 pm
      Customs Clearance In Progress

      We suggest you contact JCEX customer center for more help.

  • Della-marie Battensby

    I am still waiting for this package can you tell me where it was shipped from as on my other parcel it says was shipped from Shanghai, this one doesn’t say. 865277991

    • Leo

      Hi Della,
      According to your jcex tracking number, your package is still in transit. Here is the last status of your package:
      Dec 11, 2016
      Customs Clearance In Progress
      london

  • Anne Alabi

    Hi how long does customs take once my parcel arrives at LHR.

    It arrived there this morning at 9:00am.

    I would like to know if my package will arrive to me by tomorrow.

    Tracking number is: 865360823

    I need it by tomorrow

    • Della-marie Battensby

      You probably won’t get it by tomorrow. I have had a parcel sat in LHR since Sunday at 6:58am and it still hasn’t been passed to the courier

    • Leo

      Hi Anne,
      Your package has been DELIVERED. Here is the last status of your packge:
      Dec 16, 2016
      Delivered

  • Brittany Martin

    Can you tell me when my package will arrive to me i paid extra for express shipping 4-6 days after shipping date. My order number is 865480350.

    • Leo

      Hi Brittany,
      Your package has been DELIVERED. Here is the last status of your packge:
      Dec 19, 2016
      DeliveredJCEX

  • Erica O.

    Hello, My order was supposed to have arrived by 14/12/2016, it’s been eight days overdue and still nothing. Can you please verify it for me? Tracking number: 865383271

    • Leo

      Hi Erica,
      Your package is still IN TRANSIT. Here is the last status of your packge:
      Dec 19, 2016
      Consignment Transferred Through Transit Point

  • Kirstie

    Hello I paid 20 pounds for my order to be delivered by 3/4 days and still not received it constant saying its in transit for 3 days now my tracking is 865487210 please can you check this as it is my wedding dress and can’t offord to not recieve it

    • Leo

      Hi Kirstie,
      Your package is still IN TRANSIT. Here are some status of your package:
      Dec 26, 2016 On HolidayJCEX
      Dec 23, 2016 Onforwarded For Delivery
      Dec 19, 2016 Customs Clearance In Progress

      You’ll get it soon.

  • Jaquita James

    My order say onforwarded for delivery what does that mean??

    • Leo

      Hi Jaquita,
      That means ready to delivery. You will get your package soon.

  • Ed

    Hello, My order with number 865576703 was supposed to be express, but i still haven’t received it. The status is ‘Customs Clearance In Progress’. Is there a chance to know how long this will take, or witch airport this is?

    • Leo

      Hi Ed,
      We haven’t seen this status before. We suggest you JCEX official customer center for more help.

  • Alan Scawthorn

    Hi my tracking number is 865573553. We are still waiting for our parcel still says clearing through customs how long does this take? It’s been 2 days clearing now.
    Thanks Alan.

    • Leo

      Hi Alan Scawthorn,
      Your package is still IN TRANSIT. Here are some status of your package:
      Jan 03, 2017
      Consignment In Warehouse
      Jan 03, 2017
      08:46 am
      Consignment In Warehouse
      Jan 03, 2017
      08:37 am
      Out For Delivery

  • Joe Staten

    Hello my package is not arriving as it should, can you offer any information the tracking number is 865198692

    • Leo

      Hi Joe,
      Your package is OUT FOR DELIVERY. You will get it soon.

  • Kaz

    Can’t tract my parcel how long am I looking at till delievery order number is..865912202.

    • Leo

      Hi Kaz,
      You provide a wrong JCEX tracking number, please check again and track later.

  • Yvonne A

    Hi. My package is no. 865605683 and I have still not received it. I was told there was some issue with Customs and have tried in vain to find out with them where it is butthey said they had no record of it. I was also informed by customer service it would be destroyed on 09 January 2017 if I had not contacted the local customs team. Am I to believe this is the case even though I tried all means to track it and it also does not come up on your site when I try to check its status??

    • Leo

      Hi Yvonne,
      Your package new status is Held Customs. Maybe it will take a long time or short, just wait.

  • Tercia Harrison

    I am trying to track how long an item is in customs. I paid for 3 -6 day delivery and that was sent 29 December, so over 14 days. Shows in Melbourne customs. I rang them and they said I need JCEX to follow up with them as they have not authority to talk with me. I need urgently. Tracking number is 309592764561. Thanks

    • Leo

      Hi Tercia,
      You need to contact customer service on this problem, it’s out of our service. We provide tracking service only.

  • ClueyRx

    Hello, my tracking number is 866262935. Could you please check status for me? thanks very much

    • Leo

      Hi ClueyRx,
      Your package is still IN TRANSIT. It’s Customs Clearance In Progress, just wait and track again later.

  • George Smith

    Hey trying to find out what’s the location of my package was to be in the bvi by jan 20. Track# P000007129321

    • Leo

      Hi George,
      Nothing found in our JCEX Tracking system, please check your tracking number and track again.

  • Sietske Braaksma

    Hello, I did an Internet order from China which should go to the Netherlands and in accordance with the tracking number is now with the customs of the UK. Where it’s been 6 days. I want to know how long it will take because I MUST have it for February 9 !!! I have also paid for an emergency shipment would take 3-6 days. The tracking number is 866133575

    • Leo

      Hi Sietske,
      Your package is IN TRANSIT. Here is last status of your package:
      Jan 26, 2017 10:00 am
      Customs Clearance In Progress

      Jan 25, 2017 07:22 am
      Shipped From Originating Depot

      We can get these status only, we suggest you to contact official customer service to get more information.

  • Liam Brown

    Hello, my order is coming up as ‘Shipped From Originating Depot’ tracking number 866790245. What does this mean? Will it be long? No updates since Feb 26th. Thanks, Liam

    • Leo

      Hi Liam,
      Your package has been DELIVERED. Here is the last status of your packge:
      Mar 08, 2017 Delivered

  • ahmad7110

    I am trying to track my shipment, but it is not working 867295295
    Anyone can help how to track since the shipment is already late

    • Leo

      Hi Ahmad,
      Please check your jcex tracking number again, maybe it’s a wrong number. That’s why you can’t track it.

  • alison

    3268220504 my tracker number. wondered where it is at the moment?

    • Leo

      Hi Alison,
      Your JCEX Tracking number is EXPIRED, we get nothing with your number. We suggest you contact your customer center for more help.

  • Denis Golub

    Hi, it is not working for me. My tracking number is 3984980086822

    • Leo

      Hi Denis,
      Your package is pending. Please check your tracking number and track again. We also suggest you contact JCEX customer center for more help.

  • Al Steele

    TRACKING NUMBER 867483492 ?? CANT TRACK IT?

    • Leo

      Hi Ai,
      Your apckage has been DELIVERED. Here is your latest status:
      Apr 12, 2017
      【Middleton depot】 Delivered
      Apr 12, 2017
      【Middleton depot】 Onforwarded For Delivery

  • Kabo Thomassia Emma

    Bonjour je n’ai toujours pas reçu mon colis dont le numéro de suivi est le 867540822 qui devait m’être livré entre 3 à 4 jours il y a plus d’une semaine je ne comprend plus rien c’est de l’arnaque ou quoi c’est facile de payé mes impossible de recevoir son colis à temps n’y de joindre le service client après avoir payer vous fêtes tous les mort.

    • Leo

      Hi Kabo,
      Your package is pending. Please check your tracking number and track again. We also suggest you contact JCEX customer center for more help.

  • Gayle

    tracking number 868047821. parcel has been through customs and said it was at warehouse in GB that was 24 hours ago, it’s not been updated since. Tried calling the given number but no answer. This is now urgent Tia

    • Leo

      Hi Gayle,
      Your package is in IN TRANSIT. Here is your package status in our system:
      Apr 29, 2017
      【Hatfield terminal】 Consignment Transferred Through Transit Point

  • Bente Sørensen

    I wonder were my package is Trackingnr: 867647922.
    Has been released d. 25 april. In PVG. What Nok?…….?

    • Leo

      Hi Bente,
      Your package has been DELIVERED. Here is hte latest status of your package:
      May 05, 2017
      Delivered

  • ruth frankland

    Is this even a real company? Been sent this website to track my item and it doesn’t work. Think I might have been scammed here. Totally shoddy service.
    Tracking number is 868008724 apparently

    • Leo

      Hi Ruth,
      Your package is in IN TRANSIT. Here is the latest status of your package:
      May 21, 2017 【LHR】 On Weekend/Holiday
      May 20, 2017 【LHR】 Customs Clearance In Progress

  • nikkij_walsh

    Tracking number 868091490 still saying custom clearance from 26th May. Is there any further progress please.

    • Leo

      Hi nikkij,
      Your package has been Delivered. Here is the latest status of your package:
      Jun 02, 2017
      【Leeds depot】 Delivered
      Jun 02, 2017
      【Leeds depot】 Onforwarded For Delivery
      Jun 02, 2017
      【Leeds depot】 Consignment Received At Transit Point
      Jun 01, 2017
      【Hatfield terminal】 Consignment Transferred Through Transit Point

  • joanne figures

    868089961 – customs clearance in progress – this has been the status of my order since 10am on 29th May at LHR. This is now outside of the 3-6 business days delivery. Please can you advise why it has been there for 2 days and when likely delivery will be.

    • Leo

      Hi Joanne,
      Your package has been DELIVERED. Here is the latest status of your package:
      Jun 02, 2017
      【Bristol home delivery】 Delivered

      Jun 02, 2017
      【Bristol home delivery】 Onforwarded For Delivery

      Jun 02, 2017
      【Bristol home delivery】 Onforwarded For Delivery

  • Aqidah Azziyan Binti Abdul Azi

    Hye, please check tracking number 986666704
    I already check for a few days but still pending.

    Thank you.

    • Leo

      Hi Aqidan,
      Here is the latest status of your package:
      2017-06-13 10:29 Tuesday 【MY】 Out For Delivery
      2017-06-12 13:29 Monday 【MY】 On holiday
      2017-06-09 12:27 Friday 【Kuala Lumpur, Malaysia】 Out For Delivery
      2017-06-08 22:33 Thursday 【Kuala Lumpur, Malaysia】 Consignment Received At Transit Point

  • sally

    tracking doesn’t seem to be working for me 6060645673

    • Leo

      Hi Sally,
      We suggest you contact JCEX customer service for more help.

  • Weronika Czerniak

    My order was “PENDING” and now is “EXPIRED”
    I ordered a one week ago…
    My order tracking number is 868445745

    • Leo

      Hi Weronika,
      Your package has been Delivered on 06-19.

  • Char

    Please could you check tracking number 868504346
    Order was in London on 17th June but hasn’t turned up at home address. Was supposed to take 3-6 business days but I have now been waiting 11 days.

    • Leo

      Hi Char,
      Your package is still CUSTOMS CLEARANCE IN PROGRESS. Please wait or contact JCEX customer service for more help.

  • Helen Smith

    Hello, my package 8259954964 is showing as consignment in warehouse. Could you please advise where the warehouse is and when the delivery is expected. Many thanks

    • Leo

      Hi Helen,
      We suggest you contact JCEX customer service for more help, we provide tracking service only.

  • Joe

    【PVG】 CONSIGNMENT TRANSFERRED THROUGH TRANSIT POINT – what does this mean and how long will it take?

    • Joe

      I paid for express delivery (3-4 days) on 10/07, it is now 10 days later and thats the message I am seeing

      • Leo

        Hi Joe,
        Sorry for reply later. We hore you have got your package.
        We are not affiliated with JCEX. If you have any problem with your courier nest time, we suggest you contact the customer service for more help.

  • adrian quintana

    hi, could you give me an idea where my package is?tracking number 871310532.
    thanks

    • Leo

      Hi Adrian,
      According to our JCEX tracking system, you package has been Delivered. Have a good time.

  • Jenny Mell

    Hi, can you please let me know when I can expect to receive my delivery (tracking number 873452075). I paid expedited delivery for this so would have thought it would have been delivered by now.

    • Leo

      Hi Jenny,
      Your package is still IN TRANSIT. Here is the latest status of your package:
      Oct 28, 2017 【ALFRETON SERVICE CENTRE】 Consignment Received At Transit Point
      Oct 28, 2017 【ALFRETON SERVICE CENTRE】 SHIPMENT ARRIVED AT FACILITY
      Oct 27, 2017 【HATFIELD TERMINAL】 Consignment Transferred Through Transit Point

  • Boamah Marfo Vincent

    Hi can you please let me know when I can expect to receive my delivery (tracking number is JCEXQ2000268292IN) I paid expedited delivery for this so would have thought it would have been delivered by now.

    • Leo

      Hi Boamah,
      Your JCEX package has been DELIVERED on Nov 21, 2017.