Aramex Express Box is an automated kiosk that will facilitate international and domestic express shipments for Aramex customers with boxes strategically placed at selected Al Ansari Exchange branches around the UAE. Customers will be able to easily prepare their packages and drop them in the secure kiosks at times and places fitting their schedules.
Building on its commitment to continue innovating for customers, Aramex carried out a survey in its service centers across the country. Findings showed that 70 per cent of respondents liked the idea of using a self-service machine to pay for and send packages and express shipments, leading to the launch of these self-service portals in 14 Al Ansari Exchange locations, with plans to roll out more in the future.
Using new technologies, Aramex Express Box will enable customers to track their shipment with instant SMS mobile updates and around the clock support via the dedicated Aramex helpline, keeping customers well-informed and reassured on delivery progress.
Express services are on a healthy and steady growth path in the Middle East with projections for increased demand for tailored services like Aramex Express Box in the near future. The volume of packages moving around the region will only continue to increase, further highlighting the need for express service products designed with customer requirements in mind.
Read more: aramex.com