Dotzot FAQ

Does my parcel need to be boxed?
We recommend that all parcels are safe, secure and robust with a label that is clearly visible. Please read packaging advice for more information.

Do you supply packaging materials?
No, however we hope to offer this facility in the future.

What is the maximum size and/or weight of each individual parcel?
The maximum weight of and size differs and depends on the service you use. Please refer to our services features for more information.

Can I tie parcels together?
No. All parcels must be shipped and labelled separately.

Can I send fragile items?
Yes, but items such as glassware, antiques & pottery are excluded from all compensation cover and are sent at your own risk.

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