Fastway Ireland Company Profile

At Fastway, our approach to courier services is unique. Our Courier Franchisees offer a cost effective, reliable, timetable courier service, backed up by the latest computer technology and online parcel track and trace facilities, making Fastway Couriers the ideal choice for individal consumers, small to medium sized businesses as well as leading interational e-Tailers.

About Fastway Couriers

With more than 250 franchise partners across Ireland, from Cork to Belfast and almost everywhere in between, our commitment to delight our customers at every point in their parcel’s journey is what sets us apart from our competitors.

We believe in making the process of using a courier service easy, comfortable and convenient for our customers – we can deliver on that promise thanks to the dedication of our franchise partners and their ongoing commitment to provide an unrivalled level of customer care.

Our People

Our people and franchise partners are our greatest point of difference; in fact they are the foundation of our business. With more than 250 franchisees and over a hundred support staff across Ireland, we have a talented bunch of people that strive to take our award winning business from strength to strength.

Thanks to thorough ongoing training and strict company standards, each Fastway Courier Franchisee is required to:

  • Be security checked
  • Wear full corporate uniform
  • Display security photograph identification
  • Drive a clean, fully sign written vehicle
  • Be fully insured
  • Carry a mobile phone and GPRS hand-held scanner
  • Be fully trained in parcel handling procedures

As owner-operators, our franchise partners are dedicated to providing each and every customer with exceptional service; going the extra mile to ensure that your parcels are delivered on time and with the utmost care.

In 1983, Fastway Couriers was established with the purpose of providing a low cost courier service between Napier and Hastings in New Zealand. A year later, Fastway became the first ever transport company to enter the franchising arena.

Our Evolution

In 1993 it was decided to export the business concept to Australia, following a year of research which showed that the same niche market the company had ridden to success in New Zealand, also existed across the Tasman.

Nine years later, operations began in Ireland. Within 18 months, all nine regions were fully franchised, allowing the business to offer a comprehensive next day service throughout Ireland and Northern Ireland. Since then, the business has continued to grow and today, has over 250 franchisees and more than 100 support staff.

In 2011, the Fastway Couriers brand underwent a major

revitalisation; an exciting change to the way we look and a renewed focus on our valued customers. Underpinning that is our key value system of delighting the customer at every point in the parcel’s journey.

Our new look is designed to reflect our growth, progression and of course, our overwhelming ambition to be one of the leading courier companies in operation today.

Today, we’re proud to be able to offer a low cost, quality courier service to customers, large and small across Australia, New Zealand, Ireland, Northern Ireland and South Africa.

Our Awards

At Fastway, we believe the ultimate pat on the back is being recognised by our customers and the industry that we’re so proud to belong to – franchising.

We’re always excited to be nominated for awards that recognise the achievements of our talented Fastway team. From our impressive list of awards, here’s a small local sample…

Irish Franchise Association 2012
Franchise of the Year (Service)

Fingal Dublin Chamber of Commerce 2012
Best Business Growth Award

Fingal Dublin Chamber of Commerce 2011
Best Business Growth Award

Irish Franchise Association 2011
Franchisee of the Year (Service) – Midlands Region

Fingal Dublin Chamber of Commerce 2010
Best Business Growth Award

Irish Franchise Association 2010
Franchise of the Year (Service)

See Also