DHL wins Stevie Awards for sales process optimization

  • DHL Express Global Sales was honored at the ninth annual StevieĀ® Awards for Sales & Customer Services
  • Award judged by over 100 professionals worldwide and selected from more than 1,900 entries

Bonn, 03/10/2015, 02:30 PM CET

DHL Express has been honored with a Silver and Bronze StevieĀ® Award in the “Sales Process of the Year” and “Telesales Team of the Year” categories respectively. The two submissions were selected from over 1,900 nominations and assessed by 139 professionals worldwide.

The “Sales Process of the Year” distinction recognizes the enhancement of the DHL Express Global Sales Improvement Process. This was done by reducing the number of general KPI discussions between sales executives and managers during monthly sales territory planning sessions, shifting the focus to customer and opportunity-based next-step actions. This new dialog structure is further supported by The Weekly Call of The Boss – short weekly discussions about the actions resulting from the opportunities that a sales executive committed to during the last planning session.


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